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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

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Error Details in InFlight for PEPPOL Flow

We have recently started on-boarding customers who are using PEPPOL for their e-Invoicing via SCBN and B2BAC channel.

Apart from translation failure any communication or validation error reported by remote Access Point providers are shown up in B2BAC application and wont show up in Inflight. So, Implementer has to login in B2BAC and check the error details manually.

The idea here is to can those error details from B2BAC sent back to Inflight along with updating their Status. So, it will be easy to know the error and even Customer can read it via InFlight as they wont have B2BAC access.

  • Guest
  • May 20 2019
  • Not under consideration
What is your industry? Retail
How will this idea be used?

If the error details are shown in Inflight, it will be easy to know the error in quick time and even Customer can read it via InFlight as they wont have B2BAC access. This is reduce the turn around time for raising ticket with support , person analyzing the issue after checking B2BAC logs and take required action.

  • Admin
    Jim Luneke commented
    10 Sep, 2021 03:28pm

    Thank you for submitting this request. To date this has not been targeted as an enhancement that will be delivered in the near-term and as a result we are closing this request.

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