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Status Not under consideration
Workspace Sterling B2B Integration SaaS
Categories Inflight
Created by Guest
Created on May 20, 2019

RELATED IDEAS

Error Details in InFlight for PEPPOL Flow

We have recently started on-boarding customers who are using PEPPOL for their e-Invoicing via SCBN and B2BAC channel.

Apart from translation failure any communication or validation error reported by remote Access Point providers are shown up in B2BAC application and wont show up in Inflight. So, Implementer has to login in B2BAC and check the error details manually.

The idea here is to can those error details from B2BAC sent back to Inflight along with updating their Status. So, it will be easy to know the error and even Customer can read it via InFlight as they wont have B2BAC access.

What is your industry? Retail
How will this idea be used?

If the error details are shown in Inflight, it will be easy to know the error in quick time and even Customer can read it via InFlight as they wont have B2BAC access. This is reduce the turn around time for raising ticket with support , person analyzing the issue after checking B2BAC logs and take required action.
  • Guest
    Reply
    |     Sep 10, 2021

    Thank you for submitting this request. To date this has not been targeted as an enhancement that will be delivered in the near-term and as a result we are closing this request.

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