IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Visibility to Customers on Inflight

Hello - With the new Inflight coming in, it was expected that the visibility to customers would be enhanced. For ex: If they just key in the file name or document reference number (PO, Invoice number, etc) - They get to pictorially see the file transmission status.

But, that is still not available. They still have to go in and search for documents based on the available search criteria.

At times, they still come back asking if the file transmission is successful or not. There are also instances where the file intended for one recipient goes to another due to incorrect configuration by Implementer and the document still looks green.

So, to avoid such instances if there can be a status provider included that shows who is the sender, who is the recipient and if the recipient has sent acknowledgement or not - all this by just keying in one parameter will help them in tracing the documents which are business critical.
  • Guest
  • Dec 21 2017
  • Not under consideration
DeveloperWorks ID DW_ID103468
RTC ID RTC_ID534968
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=103468

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