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Status Needs more information
Workspace Sterling B2B Integration SaaS
Categories Document Tracking
Created by Guest
Created on Apr 22, 2026

RELATED IDEAS

Change connect direct status to turn green after CD transmision

Today SFTP status does not turn green until the SFTP session is complete.  For CD the status turns green when a file is written to the file system prior to the CD completed sesion.  Clarios would like this changed so that the status stay yellow until the CD session is completed successfully.  This will more accurately reflect the status of the data and provide visibility of CD issues/delays in line with all the other communication protocols. 

  • Admin
    Manoj Panda
    May 4, 2026

    Dear Todd,

    Thank you for raising this RFE and for clearly explaining the status‑reporting discrepancy observed with Connect:Direct (CD) transmissions. We appreciate you grounding this request in a real operational need and in comparison with other protocols.

    This request highlights an inconsistency in how transmission status is reflected across protocols. Today, CD transmissions are marked green as soon as a file is written to the file system, even though the CD session may still be in progress. In contrast, SFTP and other protocols only turn green once the session is fully completed. This can create a misleading signal, masking CD delays or failures and reducing operational visibility.

    Aligning CD status behavior so that it remains yellow until the CD session completes successfully would provide a more accurate reflection of end‑to‑end data delivery, improve troubleshooting, and bring CD status semantics in line with other communication protocols.

    Questions :

    To ensure correct interpretation and implementation, the PM should clarify:

    1. Success definition

      • What specific event should mark CD transmission as “complete”?
        (session close, final ACK, partner confirmation, etc.)

    2. Failure visibility

      • In the event of a CD failure after file write, how should the status transition (e.g., yellow → red)?

    3. User impact

      • Are there existing operational workflows or alerts that rely on the current “green on file write” behavior?

    4. Scope

      • Should this behavior change apply to all CD transfers globally, or be configurable per partner or connection?

    5. Consistency expectations

      • Are there any protocol‑specific nuances where CD should intentionally behave differently from SFTP, or is full alignment desired?

    These details will help ensure the status logic accurately reflects business expectations while avoiding unintended operational side effects.

    Thanks again for submitting this thoughtful enhancement request. Improving consistency and visibility across protocols is essential for operational confidence, and your feedback helps drive that improvement.


    Manoj Panda
    Senior Product Manager
    IBM Sterling

    Reply

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