IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Submitted
Workspace Sterling Partner Engagement Manager
Categories Alerting/Notifications
Created by Guest
Created on Apr 20, 2026

RELATED IDEAS

IBM PEM – Enhancement Request Feature Area: Rollout & Campaign Management – Escalation Notification Framework

In IBM Partner Engagement Manager (PEM), when a Rollout or Campaign activity is created and reminder notifications are configured, the system sends email reminders exclusively to the registered partner contact email address. This is the only notification target available within the current reminder framework.
In real-world enterprise partner onboarding scenarios, partner responsiveness to reminder emails is not guaranteed. Partners may miss, ignore, or deprioritize reminder emails — particularly when approaching activity due dates. The current system provides no mechanism for the to trigger an escalation when a partner has not completed their assigned tasks within the expected timeframe, and be able to send to Partner's Escalation/Manager contact when due date is near.

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