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Status Delivered
Workspace Order Management (OnPrem & OMoC)
Created by Guest
Created on May 13, 2019

RELATED IDEAS

Schedule agent creating duplicate entries in YFS_ORDER_RELEASE_STATUS and YFS_ORDER_LINE_SCHEDULE

See this idea on ideas.ibm.com

Creating this RFE on request of IBM Development for RTC

 

1. Original Issue details
Description:

Customer is finding some orders with large numbers of Order Release Status records when one line is Reserved, and another continues in BackOrdered status, after multiple Schedule attempts.  I have attached a replication steps document describing it.

Customer wants to use FIFO processing during schedule fulfillment, so they have set the Backordered retry schedule to be 0 hours, so we are seeing some orders have up to 30K - 50K ORS records due to one new one being added with each Schedule attempt.  Client is expecting that new records shouldn't be created each time, so that the total number of ORS records won't build to such a volume and affect performance.

2. Simulation steps of problem
Attached are replication steps document describing it.

3. Resolution/workaround earlier provided
A Purge Script was provided in original case TS000799039 / RTC 576128

4. Expected behavior.
Customer is expecting solution that will ensure there are no duplicate records getting added.

Dup_STEPS.doc.docx
Dup_STEPS.doc.docx
 Dup_STEPS.doc.docx
What is your industry? Wholesale Distribution & Services
How will this idea be used?

Discussed in RTC 582375
  • Guest
    Reply
    |     Mar 16, 2022

    Close this request since I have not heard back and based on my above comment, this should have already been delivered in a Fix Pack.

  • Guest
    Reply
    |     Mar 1, 2022

    Hi Alexandar. I am reviewing old enhancement requests and this one appears to have been released in FP49 on version 9.4 and the issue was resolved. Could you please let me know if there is any outstanding aspect to this request?

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