IBM Sterling Ideas
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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
When trying to troubleshoot connectivity issues with API endpoints to backend applications from a PEM cloud instance, it would be very helpful if there was a way that a sponsor admin could run a telnet, ping or traceroute command. This cannot currently be done because sponsor admins do not have access to the servers on which their PEM instance is running. Being able to run them from within a utility page and receive the output would be very helpful in troubleshooting situations.
|What is your industry?||Banking|
How will this idea be used?
This would be primarily used for troubleshooting connectivity issues from a PEM cloud instance to an API endpoint of a backend application. Between firewall settings, GTMs and LTMs, it can be difficult to troubleshoot these issues just from running an activity within PEM.
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