IBM Sterling Ideas
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
Receive notifications on the decision
Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Similar to how Sterling Integrator has a Logs page within the dashboard UI by which an admin can view (read only) SI logs within a browser window, it would be nice for cloud instances of PEM if a similar feature was available for sponsor admins. This could be used for troubleshooting and reviewing recent logged activities.
|What is your industry?||Banking|
How will this idea be used?
This would allow sponsor admins to have another method for performing troubleshooting on their own, prior to engaging support. It could save time and some of the issues could be resolved without the involvement of support. Some of the error messages seen in popups in the UI do not provide a lot of detail as to why the error occurred. The logs hopefully would provide additional detail.
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