IBM Sterling Ideas
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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
It would be beneficial to be able to send custom e-mails from within a PEM portal activity, as part of the workflow. For example, when a task for a specific group is the next task to be executed, the activity could be coded to send an e-mail to the members of that groups letting them know. Or once provisioning is done, the activity can be coded to send an e-mail notification to specific parties with specific details.
This could be accomplished either by having an e-mail dialog object to add to the activity, similar to the screen dialog object, or by using an API call. In regards to the e-mail dialog object option, it would allow the design and layout of the e-mail to be done similar to the screen dialog, but would also include a method for supplying the subject and "To" e-mail addresses.
|What is your industry?||Banking|
How will this idea be used?
It could be used to notify either partners or sponsors that they have an action they need to take, to send out information (such as the SFG URL, ports, etc.), or a status notification (.e.g. testing has been completed successfully).
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