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Historically Saturday and Sunday have not been considered business days for carriers to transit and/or deliver packages. Based on the SLA the due in home date has been calculated accordingly, and the appropriate carrier service options are considered.
Now some carriers / carrier services are considering Saturday and/or Sunday a business day.
How do we change configuration so the due in home date and carrier service options are calculated accordingly in the node selection / optimization?
|What is your industry?||Retail|
How will this idea be used?
There are two parts to this:
1. Calculating the due in home date based on the SLA of the order type
For "standard" orders where we are offering the customer "estimated delivery within 3-6 days" we will consider Mon-Sat as business/delivery days when determining the due in home by date. For "priority" orders where we are offering to the customer "delivery in 1 business day or 2 business days" we will consider Mon-Fri as business/delivery days , Saturday is NOT considered a business day for "Priority" services. So the order type needs to be considered in the calculation of the due in home date
2. Determining carrier services that can deliver by the due in home date
Once the due in home date is known, along with the backlog for the nodes that have inventory and are being considered, the carriers services that can enable delivery by the due in home date are determined, and the associated cost. Some carrier services will consider Sat a business/delivery day (Postal & Ground) and other carriers services will not (next day air, 2nd day air).
It depends if order type is standard or priority. Let's say the order was placed on Friday. All nodes being considered process 7 days per week, and have processing plans and backlog such that item will ship same day on Friday.
Standard order 5 day SLA: Sat-Mon-Tue-Wed-Thu.
Priority 1 day SLA: Mon
Priority 2 day SLA: Mon-Tue
Solution needs to evaluate/compare costs of carrier services that can enable delivery by due in home date. Some may transit/deliver on Sat and/or Sun, some may not.
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