This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
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Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
When any alert is raised for Agent Exception for an order , all the alerts are consolidated under AGENTEXCEPTION exception type and not per order number. if alerts are available for each order number , it will be easier for IT support team to look in to particular order.
What is your industry?
How will this idea be used?
This idea will help in resolving alerts for order which failed in agent processing.
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