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Specific links you will want to bookmark for future use
Returns processing on over shipped catch weight quantities
When a refund is initiated on an overage product (Meat/Deli), IBM matches Refund quantity with ORDERED qty, NOT with SHIPPED quantity. This causes discrepancy during settlement, and needs to be manually adjusted.
What is your industry?
How will this idea be used?
This will eliminate user intervention to update the refund quantity on such orders or a requirement for customization.
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