Skip to Main Content
IBM Sterling

This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Created by Guest
Created on Jan 10, 2020

Re-auth indicator is needed to differentiate Auth and Re-auth for Card Brand Compliance and to get the auth fee waiver

Setup Authorization expiry of 7 days for BankCard Tender in configuration in OMS.


Create Order with BankCard Payment Tender.

Let Order gets Schedule and Release. 

Authorization of Payment happens once Order is released. During this Authorization request, Bank Card Service has charged Retailer with $1 value .


Let Order be in Released status for more than 7 Days.  Since Auth expiry is set to 7 Days, existing Auth get reversed and new Auth will be created. Since there is one more transaction between Retailer and Bank Card Service, Bank Card Service has charged again retailer with again $1 Value.  


For every week,  existing Auth gets reversed and new Auth is created, every time Retailer is charged with same value.


Bank Card Service is willing to give fee waiver to Retailer for Re-Auth scenario. i.e., for every Re-Auth scenario instead of charging same amount it wants to reduce the amount.


Bank Card Service needs some indicator from Retailer request to identify which one is new Auth and which one is Re-Auth, but due to limitation in product Retailer wont' be able to send this flag. 

What is your industry? Retail
How will this idea be used?

Re-auth indicator is needed to differentiate Auth and Re-auth scenarios for Card Brand Compliance and to get the auth fee waiver.