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Status Delivered
Workspace Self Service Tool
Created by Guest
Created on Dec 17, 2019

3rd upgrade timeslot (1am GMT) for European OMoC tenants

The current cloud release upgrade time slots are 11am EST & 11pm IST.  These are 4:00pm GMT and 5:30am GMT respectively, neither of which are ideal times for upgrading.

European tenants would prefer a window available at 1am GMT  (8pm EST/6:30am IST).  This would give a window of opportunity post upgrade to address any issues.

What is your industry? Retail
How will this idea be used?

This 1am GMT upgrade time slot would provide a window of opportunity post upgrade to address any issues.

  • Admin
    Sampson Wong
    Oct 5, 2022

    Users has ability to reschedule an upgrade request with a 14 days plus/minus window. this feature should be sufficient to cover this use case. Marking functionality delivered.