Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Delivered
Created by Guest
Created on Oct 9, 2019

Sterling 9.5 compatibility with Oracle 19C

Oracle 12C is going on extended support. Most of the latest technology stack (including OMS 10 )supports the latest version of Oracle DB. Its very important to test and certify the compatibility of OMS 9.5 with Oracle 19C.

What is your industry? Government
How will this idea be used?

If OMS 9.5 is certified with the latest version of Oracle. the product will continue to be relevant. Else, if 12C becomes out of support, then there would be no use to have Oracle DB as an option for OMS DB. Many clients are using OMS with Oracle as DB.

  • Guest
    Apr 13, 2020

    We understand that the user community desires to upgrade to a higher version of Oracle for various reasons. In an attempt to support our customers in the best way possible, IBM will support Oracle Database 12c Release 2 (including Oracle Database 19c) with Order Management v9.5.

    IBM does not retroactively certify higher versions of stack products, but supports field use where the product corresponding to the next available release is used (e.g. in Sterling Order Management Version 10). This support is subject to customers doing thorough risk reduction testing prior to using the newer version in production.

    NOTE: It is the customer's responsibility to test their solution end-to-end with all system functionality, including a full performance test, before deploying this version of Oracle to production.

    Please refer the link below for more details:

    https://www.ibm.com/support/pages/ibm-sterling-order-management-system-support-addendum-using-oracle-12c-release-2-sterling-order-management-95

  • Guest
    Apr 12, 2020

    Thank You!

  • Guest
    Apr 9, 2020

    This is under consideration, we will be providing an update soon.

  • Guest
    Nov 26, 2019

    Agreed with the Idea, and we are also looking for this OMS95 certification with Oracle 19C RAC at the earliest.