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Status Under review
Workspace Order Management (OnPrem & OMoC)
Created by Guest
Created on Jun 22, 2026

RELATED IDEAS

Can the out-of-the-box CustomIVInvokeRestAPI service be altered to meet our requirements?

Current Implementation: We are using internal class `RemoteApplicationOAuth` directly (unsupported approach by IBM) to make calls to SIM & IV via OMoC.

- IBM Recommendation: Migrate to `CustomIVInvokeRestAPI` SDF utility service (supported method) https://www.ibm.com/docs/en/order-management?topic=isipiv-calling-inventory-visibility-apis-through-sdf-utility-service

We attempted to use CustomIVInvokeRestAPI, but upon invocation, we observed that the response and error structures differ from those in the internal class RemoteApplicationOAuth. Due to this discrepancy we need to change our entire architecture, which in turn requires our downstream services to make corresponding adjustments. Since IBM handles both authentication and IV call within a single service, could you provide a separate service specifically for authentication?

What is your industry? Retail
How will this idea be used?

Current Implementation: We are using internal class `RemoteApplicationOAuth` directly (unsupported approach by IBM) to make calls to SIM & IV via OMoC.

- IBM Recommendation: Migrate to `CustomIVInvokeRestAPI` SDF utility service (supported method) https://www.ibm.com/docs/en/order-management?topic=isipiv-calling-inventory-visibility-apis-through-sdf-utility-service

We attempted to use CustomIVInvokeRestAPI, but upon invocation, we observed that the response and error structures differ from those in the internal class RemoteApplicationOAuth. Due to this discrepancy we need to change our entire architecture, which in turn requires our downstream services to make corresponding adjustments. Since IBM handles both authentication and IV call within a single service, could you provide a separate service specifically for authentication?
  • Guest
    Jul 8, 2026

    1. How is auth currently done? >> We are using OBB provided service that calls invoke method com.ibm.sterling.afc.services.utils.RemoteApplicationOAuth

    2. What is the expectation? >> Same as how the existing googInovkeSIMService is working

    4. Do structural response changes matter? >>yes

    5. What's the risk of the service managing and reusing the token? >> Token can be cached but IBM needs to make sure cache token is not expired.

    6. It seems want a service to handle authentication alone, and then you will take care of calling the actual API through customization. Is this understanding correct? >> Correct

    If yes can you consider calling the oauth2/token API also? >> Google recommends to use the token provided IBM framework itself.

    Reply

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