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Status Delivered
Workspace Order Management (OnPrem & OMoC)
Created by Guest
Created on May 8, 2026

RELATED IDEAS

Support in the OMS Agentic AI toolkit for consuming and referencing documents stored in external repositories.

Currently, AI agents lack the ability to access or utilize external documents, limiting their effectiveness in real-world enterprise scenarios. The enhancement request is to enable:

  • Integration with external document sources (e.g., SharePoint, blob storage, knowledge bases, APIs) relevant to the enterprise or user context
  • Support for static documents (e.g., policies, SOPs, guidelines) that provide consistent reference information
  • Support for dynamic documents/data (e.g., blacklist addresses, restricted users, frequently updated lists) with near real-time updates
  • Ability for agents to query, retrieve, and reason over these documents within conversations based on the enterprise/user context

This capability will allow AI agents to deliver more accurate, context-aware, and up-to-date responses aligned with enterprise data sources.

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