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Status Submitted
Workspace Order Management (OnPrem & OMoC)
Created by Guest
Created on Mar 27, 2026

RELATED IDEAS

Enable OMS to Support Multiple SIP Endpoints for Multi‑Organization / Multi‑Market Deployments

IBM Sterling OMS natively supports multiple organizations, enterprises, and markets within a single OMS instance. This is a core capability that allows businesses to run multiple brands or geographies from a unified OMS platform.

However, OMS currently supports configuring only one global SIP endpoint, which creates a significant limitation:

  • Organizations that require multiple SIP environments (e.g., one per brand, per geography, or per inventory organization) cannot route traffic differently for each organization.

  • This restriction forces all OMS organizations—regardless of business differences—into one shared SIP instance or have separate OMS instances.

What is your industry? Retail
How will this idea be used?

We propose enabling OMS to:

  1. Configure multiple SIP endpoints, each mapped to specific OMS organizations, enterprises, or geographies

  2. Allow routing of inventory‑related APIs from OMS to SIP based on:

    • Organization / Enterprise

    • Catalog / Node

    • Market / Region

  3. Provide tenant‑specific configuration for SIP integration within OMS, without requiring one global endpoint

  4. Maintain backward compatibility for customers who prefer a single global SIP endpoint

This would restore the full value of OMS’s multi‑organization architecture and align integration flexibility with real‑world enterprise structures.

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