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Require additional attributes in Customer Definition pop up while assigning pricing rule to customers in SBC

Requirement is to assign pricing rule to customers based on CustomerClassificationCode (OOB), ExtnReturnable and ExtnDCDiscount (Extn attributes) attributes in customer master. These attributes are currently not present in SBC.


On a creating a Pricing Rule --> Assign To Customers -->Customer profile Assignments -->Add button --> Customer Definition popup --> The requirement is for new attribute drop down for CustomerClassificationCode (OOB), ExtnReturnable and ExtnDCDiscount (Extn attributes) attributes.

PFA doc having UI snapshot.

  • Guest
  • Feb 9 2022
  • Future consideration
What is your industry? Retail
How will this idea be used?

To assign pricing rule to customers based on profile.

  • Admin
    Aaron Cutter commented
    1 Mar 02:04pm

    Hi Vimal, this is being reviewed by the team so I do not have an ETA to share at this point. It will have to be prioritized among the other work that is in progress. We will include CustomerClassificationCode in the enhancement as well as the additional customer reference fields. I am also checking if we can include the related UI change, although that would further delay the expected completion timeframe.

  • Guest commented
    1 Mar 04:19am

    Hi Aaron,

    This feature is critical for our go-live. Hence, we need the following details.

    1. What is the ETA for the backend change and SBC UI extension to include new customer reference fields.

    2. We also need pricing rule assignment to support CustomerClassificationCode which is an oob customer attribute. This field is mentioned in the ticket description above. Please let us know if UI and backend change can be done by IBM to include this attribute.

  • Admin
    Aaron Cutter commented
    25 Feb 01:45am

    Hi Vimal,

    Thank you for submitting your idea. I have discussed with the team and it would be a significant effort to generically support pricing rule assignment by any extended attribute. A simpler option would be to provide several new customer reference fields that can then be used for pricing rule assignment. We would pursue this as an update to customer APIs to be able to manage the customer attributes, pricing rule assignment APIs to be able to manage assignment based on these attributes, and pricing logic itself to consider these new attributes. It is unlikely that the SBC UI would be updated, but SBC extension is possible in order to update the screen to suit your needs.

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