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As an OMS user we would like to be able to delete/remove an item from a return receipt so that we do not accidentally credit the incorrect item. As per IBM team, it seems the default order modification rules in OMS do not allow to delete lines from the return shipment receipt and OMS doesn't have the functionality or API for the same. This stemmed from PMR: TS008200848
What is your industry?
How will this idea be used?
We will use this idea to remove any products on a return receipt that are not actually being sent back therefore reducing the possibility of accidentally crediting the customer too much.
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