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Status Submitted
Workspace Order Management (OnPrem & OMoC)
Created by Guest
Created on Apr 9, 2025

RELATED IDEAS

Ability to search archived orders using newly added fields to index mapping

See this idea on ideas.ibm.com

The successful archival of orders into the Order Service results in their deletion from the OMS. Businesses often have new requirements for additional search criteria to look up orders based on internal and customer needs. We have observed that once an OMS order is archived into the Order Service, any changes to the lookup requirements that necessitate an update to an existing index will prevent the archived orders from being searchable using the new index field.

Therefore, incorporating a functionality to retrieve archived orders using the newly added index field will provide the following benefits.

1. Enhanced Data Accessibility
2. Improved Data Integrity
3. Compliance and Reporting:
4. Operational Efficiency
5. Customer Satisfaction:


What is your industry? Retail
How will this idea be used?

This idea can be used in several ways to enhance business operations and data management

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