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Workspace Self Service Tool
Created by Guest
Created on Aug 26, 2024

Support for IV/SIP metrics from OMoC and external integrations

Currently, clients in OMoC are required to raise requests for monitoring data via a PMR. Instead clients should be able to see how their tenant is performing as well as OMS and external integrations towards performance towards IV / SIP

What is your industry? Retail
How will this idea be used?

SIs and clients can monitor their own solutions rather than requiring PMR support

  • Admin
    Sampson Wong
    Reply
    |
    Sep 19, 2024

    The SIP metrics is currently scheduled to roll out in phases. The metrics will include system usage, response time, actions details, etc. Expect to complete towards Q4 timeframe.