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Status Not under consideration
Created by Guest
Created on Jan 10, 2022

Work Queues Records missing

Problem: All but two (2) Work Queues are showing records in the Work Queue tab in MRO IO and WQ Section in OAS. Steps to reproduce: Log into NPPD Sandbox MRO IO and navigate to Work Queues tab and you will find the Work Queues are all showing zero (0) records except for two. Answers: We have exhausted all possible troubleshooting steps and have not been able to resolve it. Example is this condition in in WQ sequence #1 : CATALOG5='' OR CATALOG6='' OR (CATALOG5='VB' AND CATALOG6<>'HB') OR (CATALOG5 IN ('PD', 'ND') AND CATALOG6<>'EX') When you query the database and MRO IO you will get over 17,000 records even though they are not showing.
Idea priority Urgent
Needed By Yesterday (Let's go already!)
  • Admin
    MELODY Bienfang
    Jan 11, 2022

    This Idea is a duplicate of MRO-I-69, we will review that record (idea)