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Created by Guest
Created on Aug 12, 2022

Workflow Completion Notificaton

One of my workflow clients is putting the inventory controller at the end of the approval workflow so the controller is aware that approvals have completed. This is highly inefficient as it causes an additional lag in processing time (particularly when they go on PTO). They did this as a workaround to limitation of notification functionality. It would make more sense for Workflow submitters to receive a "Workflow Completed" notification at the end of the process (not incremental progress, only completion) with the record information so they can easily find the notification and file for record/audit purpose.
Idea priority Medium
Needed By Quarter
  • Admin
    Dylan Jones
    Reply
    |
    Aug 29, 2022

    This will be incorporated as part of the workflow enhancement project

1 MERGED

Email notification for approved workflow requests

Merged
Current scenario sends email notifications for pending workflow requests, but the team is not made aware of approved requests. As a result, the team is performing the workaround of manually keeping track of their requests awaiting approval.
over 2 years ago in MRO Inventory Optimization 0