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Status Planned for future release
Created by Guest
Created on Dec 8, 2023

ITXA - Compliance check Map response sequence mismatching after processing in ITXA

Currently the sequence of output cards after processing in ITXA is not matching with compliance map and it is generating randomly.

when we verified with the ITX team and they have confirmed that it is generating in sequential order in the ITX environment and it is not working when we integrated with ITXA.

We are expecting below sequential order as per compliance map.

Please find attached the screenshot.


Impact: The customer is using output cards sequence for their customized flow, Currently the flows are not working as expected as the sequence of output cards after processing in ITXA is not matching with compliance map and it is generating randomly


What is your industry? Healthcare
How will this idea be used?

The customer is using output cards sequence for their customized flow, Hence the sequence should not be generated randomly. So that customer can use it for their custom flow as per business requirement.