Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Planned for future release
Categories Installation
Created by Guest
Created on Jun 19, 2018

During uninstall/install do not remove/modify data, archive, maps, cmgr directories

when upgrading from one release to another (LINUX install), the uninstall/install processes should not touch the directories data, archive, maps, or cmgr as these contain business data, not installation software. It is necessary to backup and recreate these directories, which can add significant time to the install. The install can create directories as required if they do not exist, but never destroy data.

What is your industry? Travel & Transportation
How will this idea be used?

will save time during install.

  • Guest
    Sep 5, 2018

    That should be much more effective. BTW, I eventually realized that we could change the permissions to 400 for the uninstall because it ignored the warning/error messages and then we changed back to normal permissions after the uninstall/install was complete. Your comment about best practice seems a little disingenuous since the install attempts to create these directories under the install directory. On the other hand, perhaps using something like /var/xxx/archive instead of the /opt/xxx/archive could be used effectively when the install directory is /opt/xxx. Maybe next time. Thanks for your answer.

     

  • Guest
    Sep 5, 2018

    IBM is planning to change the way we install on top of Linux (generally).  Rather than requiring an uninstall prior to installing the new version,  we plan to provide the relevant TAR files that can be dropped onto the customer's directory structure.  Also, best practice would be to ensure maps and other artifacts are deployed/stored separately from the runtime directory structure.