IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
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Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Modify existing reservation

A network level reservation has been made against a Distribution Group. The consumer proceeds through the checkout journey and now that reservation needs to be modified and made at the node level (eg consumer has now chosen to pick up in store). We would like to modify the existing reservation rather than cancelling the old reservation and creating a new one.

  • Guest
  • Jul 7 2022
  • Submitted
What is your industry? Retail
How will this idea be used?

As a consumer doing online shopping, I have selected a product and proceeded to checkout. A reservation is made at network level to protect my basket during checkout. At checkout I can chose different delivery options (eg express, click and collect in store, standard delivery etc). I have chosen my delivery option. Now the existing reservation needs to be modified to a node level reservation, otherwise a second consumer can have the same delivery options shown to them when it is no longer possible.

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