IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Workspace Inventory Visibility
Created by Guest
Created on Oct 17, 2025

RELATED IDEAS

Incase of zero inventory, When reservation is created. IBM needs to provide error in the reservation response instead of sending just the line_id.

Incase of zero inventory, When reservation is created. IBM needs to provide error in the reservation response instead of sending just the line_id. This will help us not place an order as there is no inventory in IV

What is your industry? Other
How will this idea be used?

In our case, before an sale order is being placed we create an reservation & the proceed with creating the PICK in SIM.


Example:

Lets us there are 2 units in Node Availability, IV Supply & in SIM. An order(ORDER_1) is being placed for 2 unit. So reservation is created for the ORDER_1 & 2 units have been reduced from Node Availability. Once we receive reservation response from the IBM we create an pick in SIM by tagging the reservation Id to pick.

As part of above order i.e ORDER_1 being placed, now the invt pictures is Node Availability is 0, 2units are IV Supply & in SIM.

Now an another Order (ORDER_2) is being placed for 1 unit. We try to create reservation for 1 unit. Since, there is no inventory in Node Availability, IBM doesn't create reservation & as part of Reservation response IBM is just providing line_id in the response. Since we don't get any error in reservation response, we are proceeding with creating any pick by tagging reservation id as null.

This resulting is inventory mismatch. Hence requesting IBM to send an error reservation response in case when there is no inventory in Node Availability
  • Admin
    Sampson Wong
    Dec 10, 2025

    The https://api.watsoncommerce.ibm.com/inventory/{tenantId}/v2/reservations endpoint supports multi-line reservations across same-cart or cross-cart scenarios. The calling application must validate each reservation line in the response:

    For every line, confirm that totalReservedQuantity matches the requested quantity.

    • If totalReservedQuantity < quantity, the system has only secured a partial reservation. If your workflow does not allow partial captures, set acceptPartialReserve=false. In this mode, totalReservedQuantity is always zero on failure.

    Because each line can return different outcomes, the API does not surface failures as HTTP-level errors.


    Recommendation for your use case:

    • Always set acceptPartialReserve=false.

    • Treat any line where totalReservedQuantity == 0 as a hard failure. In this condition, no reservation was created for that item.



    Marking not under consideration as this is not a defect nor enhancement request.

    Reply

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.