Skip to Main Content
IBM Sterling

This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Categories Performance
Created by Guest
Created on Jan 8, 2018

Request for an event that deletes mailbox messages, similar to GDW_Document_Purge and GDW_ExtData_Delete

Request for an event that deletes mailbox messages, similar to the GDW_Document_Purge and GDW_ExtData_Delete events that allow deleting documents and external data files by configurable criteria (e.g. mailbox name, partner code, direction, status, age).

This is not possible for mailbox messages. Currently, the only way to remove mailbox messages is to archive them (using the global mailbox purge option is not feasible). However, our data passes through several mailboxes during processing and it is not necessary to archive every single mailbox as the data is a) redundant, or b) can be reprocessed by restoring the message from the first or last mailbox. The benefit of deleting vs. archiving is that deleting is faster and does not use up any disk space for the ARV files.

This request was already submitted as per the old ER procedure:
ICN Number:    0234168
Enhancement Request Number:      381322
Date of Submission:        12th June 2013
Support ID:        40588,021,724
DeveloperWorks ID DW_ID40681
Link to original RFE