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Status Not under consideration
Workspace Sterling Control Center Monitor
Categories Reporting
Created by Guest
Created on Feb 13, 2023

RELATED IDEAS

Pause Monitored File Agents when Monitored CD server is paused

Currently when a CD server is paused and if the File Agent has been stopped, the File Agent shows a down status. When a server is paused, the associated File Agents should be paused as well.

What is your industry? Non-Industry Specific
How will this idea be used?

Provide more accurate status of monitored File Agents and prevent alerts/emails for a monitored File Agent that is undergoing maintenance.
  • Guest
    Reply
    |     Mar 3, 2023

    Brian,

    Thank you for taking the time to submit your enhancement request. We have reviewed the request, but do not expect that we will be able to act upon this request as part of our future roadmap considerations.

    We don't have a way to pause the file agents. File agents are pushed to Control Center Monitor, rather than a two way communication over which we may have some level of control. While the file agents can't be paused by Control Center Monitor, you could create a rule where when your company is in a maintenance window to not send alerts during that timeframe. The file agent will show as a down status, but at least you will not receive the alerts during your maintenance window.

    Thanks...

    Greg Russell

    Senior Product Manager for CCM and CCD

    2 replies

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