IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Consolidate all ICC admin functionality under Web Console.

Currently functions in ICC such as creating SLC's for all types other then simple SLC and creating/managing DVGs all must be done through the Classic Console. Besides the inconvenience of switching back and forth between the Web Console and Classic Console; getting users who need access to the Classic Console is cumbersome. Have all functions for ICC consolidate into the Web Console therefore makes more sense.

  • Guest
  • Feb 8 2022
What is your industry? Banking
How will this idea be used?

This is to simplify providing admin capability for our ICC instance.

  • Admin
    VIJAY CHOUGULE commented
    11 Mar 11:55am

    Thank you for taking the time to provide your ideas to IBM. We will be migrating all these capabilities mentioned here i.e. SLC, DVGs etc, and implementing in modernized Web Console in our upcoming Major release of Control Centrer Monitor.

    We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    Thank You

    Product Management


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