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Add a new idea Subscribe
Status Delivered
Workspace Sterling Control Center Monitor
Categories Administration & Configuration
Created by Guest
Created on Feb 17, 2021

RELATED IDEAS

Add SLC group description in variables list

My idea is to add a variable called &groupDesc; to use the SLC group description. during an email body creation in an Action.

ICC can already read that value and use it because its default email already shows the GroupDescriotion value and it is also visible from the CC dashboard so we ask you if it is possible to add this field also in the variable list.

Moreover in the variable list is already present the variable &groupId; that is related to the SLC group name but not the SLC group description, so perhaps this lack is just an oversight.

What is your industry? Banking
How will this idea be used?

This variable will be used during the creation of an action to send a custom email to a business partner. Now there is no way to notify in the email the SLC window time to the customer/business partner so a workaround that we found is to put that in the group description and put that as variable in the email body but only the group name is present in the variable list, not its description.

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