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The same Customer List should be used by both BTI and InFlight

The customer list in Customer Center is used by BTI but InFlight uses a separate list. Maintaining two separate lists is time consuming and error prone.

  • Guest
  • Aug 13 2020
  • Planned for future release
What is your industry? Other
How will this idea be used?

If we add new trading partners we will update a single list that associates the trading partner name with their ISA ID. This will ensure the customer name is defined the same in both BTI and InFlight.

I recently tried searching for PUBLIX in BTI and could not understand why it was not found in BTI. I knew PUBLIX was defined in InFlight. The BTI team discovered that PUBLIX was not defined in the list used by BTI and that was the cause of the issue. I now need to go though both lists and reconcile the differences.

  • Guest commented
    21 Oct, 2020 08:51pm

    Thank you. Please let me know if there is anything else you need from me.


  • Guest commented
    21 Oct, 2020 07:49pm

    Our team is reviewing and provide an update as soon as possible.

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