Skip to Main Content
IBM Sterling

This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Planned for future release
Created by Guest
Created on Aug 13, 2020

The same Customer List should be used by both BTI and InFlight

The customer list in Customer Center is used by BTI but InFlight uses a separate list. Maintaining two separate lists is time consuming and error prone.

What is your industry? Other
How will this idea be used?

If we add new trading partners we will update a single list that associates the trading partner name with their ISA ID. This will ensure the customer name is defined the same in both BTI and InFlight.

I recently tried searching for PUBLIX in BTI and could not understand why it was not found in BTI. I knew PUBLIX was defined in InFlight. The BTI team discovered that PUBLIX was not defined in the list used by BTI and that was the cause of the issue. I now need to go though both lists and reconcile the differences.

  • Guest
    Oct 21, 2020

    Thank you. Please let me know if there is anything else you need from me.


  • Guest
    Oct 21, 2020

    Our team is reviewing and provide an update as soon as possible.