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The customer list in Customer Center is used by BTI but InFlight uses a separate list. Maintaining two separate lists is time consuming and error prone.
What is your industry? | Other |
How will this idea be used?
If we add new trading partners we will update a single list that associates the trading partner name with their ISA ID. This will ensure the customer name is defined the same in both BTI and InFlight. I recently tried searching for PUBLIX in BTI and could not understand why it was not found in BTI. I knew PUBLIX was defined in InFlight. The BTI team discovered that PUBLIX was not defined in the list used by BTI and that was the cause of the issue. I now need to go though both lists and reconcile the differences. |
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Thank you. Please let me know if there is anything else you need from me.
Mike
Our team is reviewing and provide an update as soon as possible.