IBM Sterling Ideas

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
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Enhance REST API Client service to allow connection via DMZ / Perimeter server

Currently REST API Client service can establish connection to REST API endpoint via local perimeter or proxy only. This presents an issue while connecting to external partners.

Request is to enhance REST API Client service to allow configuration for Perimeter Server Name similar HTTP Client Adapter. This will align the REST API protocol with the rest of communication protocols and provide better security controls

  • Guest
  • Sep 8 2020
  • Functionality already exists
What is your industry? Insurance
How will this idea be used?

REST API Client service to does not allow configuration for Perimeter Server Name. This limits the use of service only internal to Sun Life. Lot of clients are now moving to SaaS based model which request REST API communication. We are unable to facilitate these requests because connection cannot me routed through secure DMZ layer

  • Guest commented
    25 Jun, 2021 04:44pm

    we are not in cloud and are looking to use this on our on premise install of IBM Sterling. The cloud setting will not work for us

  • Guest commented
    4 May, 2021 08:14am


    basically that makes this service for us useless as our system is only allowed to communicate over the perimeter server with external APIs.

    Best regards


  • Admin
    Ryan Wood commented
    26 Feb, 2021 01:48am

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    IBM has evaluated the request and has determined that it cannot be implemented at this time or does not align with our current strategy or roadmap.

    In a cloud / kubernetes setting perimeter servers are not required.

    We would be happy to discuss architecture in further detail

    In 12 months, you will receive a notification that you can resubmit this request for consideration.

    Thank you for bringing your ideas to us. If you have any additional feedback, thoughts or ideas, or if there is anything else Ican do, please do not hesitate to reply to this message to continue the conversation.

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