IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Enhance the product to prevent large file transfers from failing when the TCP channel goes idle and gets closed due to inactivity.

When using the Aspera FASP capability in Connect Direct and SSP the TCP channel will go completely idle while the data is being transferred over the UDP channel. Production networks will detect this as an inactive sessions after tjust a few minutes and will close the channel. This will cause the Aspera FASP file transfer to fail when the session attempts to use the TCP channel to send the FMH74 message at the end of the file exchange.

  • Guest
  • May 23 2018
  • Delivered
What is your industry? Banking
How will this idea be used?

Once this capability is provided in the product we will re-enable the idle session monitoring for this connection in our network. In the interim we have a low degree of vulnerability to a type of DOS attack if the product begins thrashing and leaving multiple sessions orphaned.

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