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Status Needs more information
Workspace Sterling B2B Integrator
Categories Usability
Created by Guest
Created on Apr 18, 2024

RELATED IDEAS

Node out of cluster - Process files gracefully automatically

Business will get benefitted and avoid impacting bank's reputation.

What is your industry? Banking
How will this idea be used?

Hi Team

As advised by IBM Support in PMR TS015142665, I am raising this enhancement request.

We had a production issue where one of the nodes (primary) dropped out from cluster, resulting in failure of multiple critical files via connect direct.

After few minutes, node was joined to cluster. We had to manually reprocess all those failed files.

Business was not happy with this file failures and it impacted the bank’s reputation.

Business wants to mitigate the issue in future occurrences. We need an enhancement in the product to handle such short period of cluster failure in gracefully without impacting processing of files.

We need to improve the product design in such a way that if node goes out of cluster can joins back in less time with below options.

  • Not impacting any file processing

  • If any files impacted, then the system should automatically/gracefully reconveyance the impacted files and process it successfully.

Please refer the PMR TS015142665 for more details.


Thanks and Regards

Suresh Subramanian

0414479561

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