This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.
IBM has evaluated the request and has determined that it cannot be implemented at this time or does not align with our current strategy or roadmap.
This request has been discussed internally and we agree with support in that no other changes can be made in product to address this performance concern. In recent versions of the product, we do permission checks and auth checks. As a result we have a stronger security posture but this comes at the cost of performance.
When using non-standard mailboxing structure, this check needs to be done on many-to-many relationships causing the increase in processing time. We do not want to remove this security feature for the sake of performance and as such this is not a defect and there is no code changes we can implement to return the performance back to earlier product versions that didn't have this check.
Our suggested solutions are:
use standard mailboxes that have standard permission/auth schemes
use the lab services custom solution (from Ravi)