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Status Needs more information
Created by Guest
Created on Oct 18, 2023

Allow individual customization for FTP mailboxes

Requesting control to customize individual mailboxes to flag inbound documents with multiple flags. Examples would be allowing customers to send a document to us via their FTP mailbox and it would flag documents based on customized file name, size, and/or file type. Flag options could include but not limited to: Extract count until (date) or Extract count = Yes(Always Extractable)

What is your industry? Wholesale Distribution & Services
How will this idea be used?

If created, we could administer local settings to individual mailboxes that would allow our customers to better utilize their FTP mailboxes. This would provide us with expected results rather than manually flagging files or developing some alternative and customized solution. At this time, our team does not have the resources to research and develop for something like this.

Thank you. I am hoping your talents as creators of this product, you might be able to quickly come up with something. Your time is appreciated.

  • Guest
    Reply
    |
    Feb 20, 2024

    Hello Mark,

    Thank you. This request was created after submitting case TS014433539. What I could find is that all of our mailboxes are controlled under the same properties. We had a client request that when they submit a file, that the extract remain “Always Extractable” or extract count = yes.


    • Are you asking for the capability to flag files based on some condition like file name/size or type? Yes, when a client submits a file and it meets a criteria, we would want to update the flag to “Always Extractable/Yes” or perhaps a new flag “Extractable Until = yyyy/mm/dd.”

    • These flags could be a restriction such as setting an extraction rule or throw an error? The flags themselves would be the enhancement request.

    • Are you suggesting a feature that allows you to control the extraction count based on some properties of a file? Yes.

    • Is this a set of rules that prevent file upload? Not necessarily. We want to have more capability of controlling each mailbox’s messages individually.

    • Are these flags just an indicator to highlight these files? I am specifically referring to the extract count flag.


    I apologize for the delay in my response. I hope to be more poignant in future responses. Thank you for your time!


    -Kyle

  • Admin
    Mark Allen
    Reply
    |
    Dec 13, 2023

    Thank you for taking the time to provide your ideas to IBM. I truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations and ideas.


    I need a little more information to understand your idea.

    • Are you asking for the capability to flag files based on some condition like file name/size or type?

    • These flags could be a restriction such as setting an extraction rule or throw an error?

    • Are you suggesting a feature that allows you to control the extraction count based on some properties of a file?

    • Is this a set of rules that prevent file upload?

    • Are these flags just an indicator to highlight these files?


    It would be helpful if you could provide some concrete examples/use cases so we can understand the request better. Today in SFG, the routing rules can specify some of these restrictions based on things like file name, which might be worth exploring but cannot prevent uploads based on size, etc. The product already has a custom user exit on mailboxes, which might be another alternative to look into.