This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Since MEFG adapter is single threaded , it can handle only one SWIFT (Interact / Fileact )request at a time . This makes subsequent SWIFT requests keeping in queue waiting to reach till MEFG adapter, this breaks the SLA of responding SWIFT request which is 60 sec and ultimately when requests reaches to MEFG adapter , it gets timed out . Customer gets SWIFT NACK for such requests .
The situation gets worsen when there is scenario of bulk load and it affects the payment cutoff and affects the customer experiences. Sometimes we need to get into customer calls that there payments are getting delayed , but we get into situation that we can not do anything for it .
There had some scenarios where MEFG adapter were busy in handling only delivery notification request and other SWIFT requests for actual traffic breached the SWIFT SLA for getting responded. This is again one of the example how MEFG being single threaded, causing issues in handling bulk traffic.
so we need to have MEFG as multi threaded to handle multiple requests at a time because mere increasing number of MEFG adapters is not the permanent solution for the same.
What is your industry?
How will this idea be used?
This idea will definitely help to handle bulk SWIFT Fileact and Interact traffic and improve the system performance and customer experience as well.
Do not place IBM confidential, company confidential, or personal information into any field.