IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
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3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Ability to route files from alternate datacentre in Global Mailbox

We currently receive files internally from multiple sources into Global Mailbox which is load balanced across the two datacentres. We have had situation whereby a file has come into DC1 and we have needed to redeliver the file in DC2 due to issues with DC1 communicating to a particular 3rd party. Expanding on this if we completely lost for example access to the DMZ for DC1 it would mean all the files received in DC1 would need to be rerouted via DC2 but there is no functionality in the product to do this. Another situation is if we completely lost DC1 and needed to redeliver files that were routed via DC1 we do not have any visibility or capability to identify those files in order to resend them and would need to be able to select them by date and producer and consumer partner IDs

  • Guest
  • Jun 17 2022
  • Future consideration
What is your industry? Banking
How will this idea be used?

The is to help remove the significant risk of not being able to quickly route critical data from a particular data centre and also give us full visibility for our transfers in the event of failure

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