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Status Future consideration
Categories Global Mailbox
Created by Guest
Created on Jun 17, 2022

Ability to route files from alternate datacentre in Global Mailbox

We currently receive files internally from multiple sources into Global Mailbox which is load balanced across the two datacentres. We have had situation whereby a file has come into DC1 and we have needed to redeliver the file in DC2 due to issues with DC1 communicating to a particular 3rd party. Expanding on this if we completely lost for example access to the DMZ for DC1 it would mean all the files received in DC1 would need to be rerouted via DC2 but there is no functionality in the product to do this. Another situation is if we completely lost DC1 and needed to redeliver files that were routed via DC1 we do not have any visibility or capability to identify those files in order to resend them and would need to be able to select them by date and producer and consumer partner IDs

What is your industry? Banking
How will this idea be used?

The is to help remove the significant risk of not being able to quickly route critical data from a particular data centre and also give us full visibility for our transfers in the event of failure

  • Guest
    Mar 6, 2024

    Could you confirm if this ability is working at the last release?