Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

OMS - Order Management (OnPrem & OMoC)

Showing 85

ON_REFUND_OR_SETTLEMENT Event raised for Transfer IN and Transfer OUT

Hi team, Currently, ON_REFUND_OR_SETTLEMENT event is raised only when charge type CHARE (+/-) is created in the system. Event is not raised specifically for Transfer In and Transfer Out type transactions. In case of return receipt approval after e...
3 months ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Enable partial line cancellation in Order Hub

Partial line cancellation currently works from Order Hub (only post turning ON 'Add Qty' modification rule for required order line and release statuses from DOM) – however it also enables line quantity addition feature which is not desired. There ...
3 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Include tag inventory details on order hub inventory search screen

Include tag inventory details on the order hub inventory search screen and include tag value while adjusting inventory from order hub Currently, the Order Hub inventory search screen does not display tag inventory. It only displays inventory avail...
4 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Sharing search saved searches between users

When we create good search saved searches to filter out particular results. It would be very useful to share them between full team. For example saved searches for customer service
7 months ago in OMS - Order Management (OnPrem & OMoC) 5 Future consideration

Create API to list Node Relationships

There is no API available to show the Node relationship. There is an API (manageOrgRelantship) to create and manage Node Relationships. However, there is no equivalent list or detail API to show the relationship. Therefore a direct SQL call is req...
7 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Fix manageNodeTransferSchedule API to create Node Relationship that does not exist

Currently, the manageNodeTransferSchedule API creates a relationship in one direction from Node A to Node B. However if a Node Transfer Schedule is created in the reverse direction (from Node B to Node A), the reverse Org relationship is not creat...
7 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Add Additional DL and custom message to the proactive notifications and service disruptions from IBM

0n 7/16, Network disruption at IBM end had impacted the Release order agent to look for GIV inventory instead of IV and closely 5000 orders got cancelled because of this issue. Later we restarted release agent to fix the issue. OMS team did not re...
10 months ago in OMS - Order Management (OnPrem & OMoC) 2 Future consideration

OMS Kubernetes Deployment - Add Labels

In the containerized version of OMS, the pods themselves have Kubernetes attributes called Labels, which allows us to filter by them during deployment (for example, to deploy only those whose "role" is "agentserver". However, Kubernetes has a Reso...
11 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

To add resource permissions for the Order Hub home page.

Order Hub is used by business users apart IT support team and they might ending up creating the IBM ticket using the IBM Support link for any Order Hub issue.
12 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Circuit Breaker for OMS Agent and Integration Framework

What problem are we trying to solve?Scenario when external integration point’s (Payment Gateway , carrier service or any external application ) service is down, oms agent/integration server transaction will error out and goes to reprocess error ta...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration