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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...

All ideas

Showing 191

View transfer order information in Call Center

We are using procurement transfer order in our current implementation. There was a requirement to see the transfer order details in Call Center, mainly the tracking number while it is in transit. We could see that the Procurement tab at order line...
almost 2 years ago in Call Center 4 Not under consideration

Access to create new dashboards and configure alerts in Graylog

Creating new dashboards and option to configure custom alerts would provide a better solution overall in terms of analytical reporting and also would help in addressing issues at a faster rate.
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Fulfillment of bundle or install lines across multiple zones (Zones configured as separate ship nodes in OMS)

Client has two zones within an owned warehouse. Regular zone is the warehouse zone that holds inventory owned by the client. Consignment zone is the warehouse zone that holds inventory that is Consigned, owned by a vendor. Both zones are considere...
almost 2 years ago in Order Management (OnPrem & OMoC) 2 Not under consideration

Visibility of general notes to other users when the workflow is in approval stage

In current setup, no visibility to other users on the comments added to notes except the requester and approvers until completion of the workflow approval. It is good to have the visibility of these to all, which will be helpful especially if any ...
almost 2 years ago in MRO Inventory Optimization 1 Not under consideration

Maintain Price,Charge and Tax attributes for cancelled lines

When an order line is canceled all the price charge and tax attributes are zeroed out in OMS. We have a requirement in Data warehouse to pull all the data from OMS and determine the sale amount that was not converted . Currently DW has to go to a...
about 7 years ago in Order Management (OnPrem & OMoC) 0 Not under consideration

Ability to convert rich-text to plain text - Call Center

Today in OMS - Call Center, a user must click on different links, tasks, pages, etc. in order to execute their various day-to-day workflows (some of which are performed many times per day). If users were able to utilize key shortcuts (in addition ...
almost 2 years ago in Call Center 16 Not under consideration

Basic Auth for Order Hub API calls to OMS

Currently our OnPrem OMS implementation works based of Basic Auth for external applications to connect with OMS. We are trying to enable Order Hub and we noticed that it is using JWT Auth for all API calls after initial login with Basic Auth. We a...
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

ValidateItem flag behavior same as PROD items even for PS/DS service item types

For a business requirement, don't want to have a defined PS item in OMS but still want to proceed with order creation and fulfillment. To achieve this, tried using a flag given by Product called ValidateItem as N at OrderLine level during order cr...
over 3 years ago in Order Management (OnPrem & OMoC) 2 Not under consideration

User should not be allowed to login to the application using same or different browsers/devices

User should not be allowed to login to the application using same or different browsers/devices.This is big security vulnerably for banking and Telecom projects and have been highlighted by DAST teams
over 5 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Ability to display Error Messages while executing SQL queries in DB Query Client

The Database Query Client in OMoC does not display the error message to include the reason for the query execution to fail. IT gives a generic message stating - "Exception while executing query. Please check the query syntax/server logs." or "SQL ...
almost 6 years ago in Self Service Tool 2 Not under consideration