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Refund without split into two transactions (article price + netto shipping charges and tax of shipping charges)
If we have a full return the refund is split into two transactions that are sent to the PSP. For those two refunds there is only one credit memo that not match. Also the customer does not understand why he receives two refunds.
Require additional attributes in Customer Definition pop up while assigning pricing rule to customers in SBC
Requirement is to assign pricing rule to customers based on CustomerClassificationCode (OOB), ExtnReturnable and ExtnDCDiscount (Extn attributes) attributes in customer master. These attributes are currently not present in SBC. On a creating a Pri...
As an OMS user we would like to be able to delete/remove an item from a return receipt so that we do not accidentally credit the incorrect item. As per IBM team, it seems the default order modification rules in OMS do not allow to delete lines fro...
Ability to manually reprice open order in Order Hub
We are looking for a feature in Order Hub to manually reprice one open order at a time as well as a group of open orders together. The reprice functionality should pull in the current list price from price list and discounts/modifiers from pricing...
Add DB2 11.5 support for Sterling Order Management 9.5
End of support for DB2 11.1 is 2022-04-30. We are currently running 9.5 on DB2 18.104.22.168 Advanced Enterprise Server Edition. We would like to upgrade the database to 22.214.171.124 or newer to remain supported.
Same alternate UOMs to be used across same Item-Ids
Our company uses multiple UOMs for items. There are few alt UOMs which are maintained in an OOB table provided by IBM. When another item is being created with a different UOM in item table but same UOMs in alt table, the item creation failed, stat...
Mattel has requirement of duplicate order check based on Ship To Customer and Customer PO number. If combination of these two attribute values is not unique when a B2B order is being entered in Order Hub, user should get a warning prompt. He can d...
Mattel has requirement to override unit price of the order in Order Hub during order create process and post order creation. This feature is either not working or not available in Order Hub. Also, selling price change (From value and To value) at ...
Need the list of all scheduled reports along with corresponding recipient lists
We wanted to receive the list of all scheduled reports along with corresponding recipient lists like which user is part of which report schedule. Unfortunately at this time we don't' have a way to provide that list. It's kind of an automated proce...
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