IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

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BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Templatize field configuration settings in Order Hub and apply to multiple users

In Order Hub, users can view to display only the relevant attributes by modifying the field configurations in almost every screen. While this feature is very useful, every user needs to be perform this activity once initially. When there are a lar...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Need capability to create coupon code for the entire order/cart having multiple orderlines

Need the capability to create coupons, which satisfies the following criteria Discount can be given based on product. Coupon can be assigned to customer user. Discount can be distributed across eligible lines. Should need only one coupon code for ...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Refund without split into two transactions (article price + netto shipping charges and tax of shipping charges)

If we have a full return the refund is split into two transactions that are sent to the PSP. For those two refunds there is only one credit memo that not match. Also the customer does not understand why he receives two refunds.
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Enable users to see federated accounts

Currently, admins cannot easily see which users are federated and which are not. We have to actively reach out to IBM to see if the new user is federated then we can proceed with providing access. This process is long and labor intensive. Providin...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Extend sourcing audit feature to inquiry APIs like findInventory API

The request is to have sourcing audit enabled for findInventory API and this is our requirement as we do sourcing optimization even before order is created at the time of checkout.
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

getOrderList API should provide one unioned, sorted result set across active and history records

Today's implementation of getOrderList API makes two calls under the hood - one to archive tables and one to active tables (assuming archive switch was invoked in the call.) Almost *no* consumer of order history wants two separate lists, each sort...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

During cancellation the Charge Amount should not get refunded when the ChargeType configured as "Non Refundable"

There could be some header charges like Donations which shouldn't get refunded when customer cancel the order. There's a existing configuration in Sterling to keep the header charges as non refundable (IsRefundable="N") however it is not working f...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

getProperty to be able to decrypt database managed properties

If we enable property encryption by setting up the yfs.propertyencrypter.class property property encryption works only for file based properties. E.g. properties kept in the yfs.properties and yfs.properties_<module id>_ext files or customer...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Provide for quota-free import of in-store transactions ("take sale" / "cash and carry") for use in association with blind returns / refunds

Today, we may receive the return of an unit/sku which was purchased in-store (cash-and-carry, take sale. NOT an order...) to our distribution center, within a valid return window, with a request for a full refund to the original form of payment. B...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

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