IBM Sterling


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5

All ideas

Showing 284

Implement Emails for proactively monitoring API and agent's performance.

Similar to what we have on SST for MQ alerts where we can add thresholds it would be useful to have options to add alerts around API thresholds, Agents response times. This will be useful for customers going into Peak to foresee any issues of agen...
5 months ago in Self Service Tool 0 Future consideration

Database for IV

Need a read only database to connect to that shows all supply and demand records, quantities, ship nodes, sourceTs, segment info, etc. from IV. This will help with data cleanup and visibility. We have no way of knowing about stale data unless we q...
6 months ago in Inventory Visibility 2 Future consideration

KPI Monitoring - Credit consumption

We need to have real time monitoring solution for following up our consumption of AppPoints and other KPIs: Real time ideally Possibility to consolidate the data per day, over a period, per month, per year. Possibility to compare the consumption w...
7 months ago in SCIS Transparent Supply Application 0 Future consideration

Show payload content in the Transparent Supply interface

We find it particularly difficult to send and view payloads using the IBM Transparent supply graphical interface. Using the interface, we can only send payloads using spreadsheets and it is difficult to check if they have been successfully uploade...
7 months ago in SCIS Transparent Supply Application 1 Future consideration

Querying payloads with the products search endpoint

We use custom fields for our products that we store into payloads. When using the search endpoint /outbound/v2/products, we would like to use our custom fields as filters (maybe as a key/value input). We already use the tags to filter on a categor...
7 months ago in SCIS Transparent Supply Application 1 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
about 1 year ago in Call Center 0 Future consideration

Ability to View Message, Put Message, and View Oldest Message in Queues for Prod and Preprod Envs

In QA and DEV under Queue configuration > Queue Processes we have options for -Put message -view message -view oldest message -delete queue -clear queue In Preprod and Prod we only have options for -delete queue - clear queue We cannot troubles...
over 1 year ago in Self Service Tool 0 Future consideration

Option to create Dashboards in GrayLog

At the moment we don't have an option to create dashboards in the GrayLog. Given an option to create dashboards will help to monitor the number of errors or exceptions occurring on different business critical services.
over 1 year ago in Self Service Tool 0 Future consideration

Bulk Edit from File if errored should display more details

When the file used in bulk edit from file throws error, it will be good to have more details on the error like- no unique match found for some specific rows or missing items etc. Currently, we have to try various scenarios to troubleshoot the prob...
over 1 year ago in MRO Inventory Optimization 1 Future consideration

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPC

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
over 1 year ago in Call Center 2 Future consideration

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