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Need serial details in the exceptions block when marked as Damaged/shortage during putaway in mashup response
When user selects record shortage during putaway we are unable to see any shortage serial details in the exceptions block of mashup response. store is unable to identify the proper serial based on the selected reason code.
Expected Delivery Date field to be available for Users in Store UI to be editable during Shipping
When Store to Store OR Store to DC Transfer Orders are created in Store UI, store users require the option to enter Expected Delivery Date on confirm Shipment screen in Store UI. This helps the DC to be aware of Expected Delivery date. In case of ...
Bill of lading (BOL) functionality should be part of Store offering/product
Bill of lading (BOL) is one of the most important documents in the shipping process.
To ship any goods, a bill of lading is required and acts as a receipt and a contract.
A completed BOL legally shows that the carrier has received the freight as...
Allow BOPIS orders where order is not picked from the store but shipped from warehouse
There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
Porduct scan is not allowed by product id for the orders having products with same item id and multiple UOMs. It is applicable on all scans in store application.
We have a Retail customer whose catalog allows multiple items created with same item id but different UOMs (EACH, CASE). When order products are scanned by using item id, it returns two items and error pops out saying multiple items found for ente...
Consolidate Call Center and Store Engagement into a single Customer Engagement Solution
The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
Putback capability for click and collect order cancellations
For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
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