IBM Sterling


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Store Engagement

Showing 71

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 4 years ago in Store Engagement / Usability 0 Future consideration

Support Store engagement on airwatch browser

With enterprise mobile applications, most enterprises are using sophisticated EMM tools to manage device's security policy. VMware airwatch is one such EMM tool. To control the security policy, EMM tools provide their own browser e.g. Airwatch bro...
over 5 years ago in Store Engagement 1 Future consideration

Add captcha in the IBM Sterling Store Engagement Application Login Screen for additional security

Problem Description: During the security testing, it was found that the login mechanism used by the Store application did not prevent automated attacks. This fact could be demonstrated by attempting to brute-force the login credentials of a testin...
3 months ago in Store Engagement / Security 4 Not under consideration

Bin/SKU Dedication - Ability to see bin assigned to SKU when searching at the SKU level

Current situation: In SIM, a user can assign SKUs to a bin as dedicated to that bin. When searching for bins, the user can see the SKUs that are dedicated to that bin. This is great if the user is searching for bins with SKUs. Requirement: In SIM,...
5 months ago in Store Engagement / Usability 0 Future consideration

Default Focus on first edit text in forms

Hello, with Store Next, when creating a new order and entering customer firstname and name: there is no focus on a particular edit text in the form displayed at the time we have to enter customer firstname and name. Scenario : I create an order in...
7 months ago in Store Engagement / Usability 1 Is a defect

Allow Pallet Receiving

The application currently supports receiving at the shipment level and container level, only leaving out pallet. The reason is not clear. Receiving should be allowed at all levels.
12 months ago in Store Engagement / Usability 1 Not under consideration

Allow under receiving at qty level - Currently it shorts the entire container

Store engagement currently allows over receiving once you receive a container. I can over receive any quantity. But there is no provision to under receive. If I do record damage on a container, it records the entire container as damaged. If a case...
about 1 year ago in Store Engagement / Usability 0 Future consideration

Transfers order created for Store to DC in Store UI should be stamping sequential Prime Line Number

While creating a transfer order for Store to a DC using Store Engagement UI, we have observed that the prime line numbers at the order line are getting stamped as 10,60 instead of the usual 1 and 2. This causes issue while sending order release de...
about 1 year ago in Store Engagement / Usability 0 Future consideration

Apply / Resolve Holds feature missing in Store engagement

Costco is migrating their business from RCP SOM to Store Engagement. We are missing Apply / Resolve hold feature for an order - which is widely used by store associate today in case they want to enforce / bypass and proceed with the order processi...
about 1 year ago in Store Engagement / Usability 1 Functionality already exists

Supervisor Approval flow missing in Store engagement

At Costco, we have a usecase to support Supervisor approval workflow to override price in case the current user doesn't have relevant permissions. This feature is missing in Store engagement per current documention
about 1 year ago in Store Engagement / Usability 1 Not under consideration

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