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Store Engagement

Showing 73 of 2416

Multi-UOM support in Store

Multi-UOM support with interconversion and a primary UOM. As an example, be able to receive as a case, putaway inventory by case and individual units that totals up to received qty, pick in different UOM e.g. dozen based on order or be able to bre...
over 4 years ago in Store Engagement / Usability 0 Functionality already exists

Apply / Resolve Holds feature missing in Store engagement

Costco is migrating their business from RCP SOM to Store Engagement. We are missing Apply / Resolve hold feature for an order - which is widely used by store associate today in case they want to enforce / bypass and proceed with the order processi...
over 1 year ago in Store Engagement / Usability 1 Functionality already exists

Boradcasting a common message to all store users

Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
over 4 years ago in Store Engagement / Usability 0 Future consideration

Supervisor Approval flow missing in Store engagement

At Costco, we have a usecase to support Supervisor approval workflow to override price in case the current user doesn't have relevant permissions. This feature is missing in Store engagement per current documention
over 1 year ago in Store Engagement / Usability 1 Not under consideration

Store engagement UI: Streamline Reclassification of inventory across product classes

As a store operations associate I need the ability to quickly move inventory from one class to another. Currently IBM store requires an inventory adjustment out of the class with manual entry of the correct reason code and then and inventory adjus...
over 1 year ago in Store Engagement / Usability 0 Future consideration

Customer Pickup to pass Modification Reason when Cancel is selected and changeOrder is invoked

During Customer Pickup if "Cancel" is chosen as "More Actions" then cancellation reasons are provided in dropdown however when recordCustomerPick is invoked it internally calls changeOrder to cancel however the cancel reason code is not passed int...
over 1 year ago in Store Engagement / APIs & SDKs 1 Is a defect

TS009319697 : Not able to pick only specific order to SHIP in IBM store

In Store UI, if multiple shipments using same carrier, then we do not have the option to ship each shipment at different times. Replication steps attached. Client Requirement: We don’t want to send the store to store order out until we know the re...
over 1 year ago in Store Engagement / Other 1 Future consideration

Store UI: Requirement to capture user making inventory adjustments/cycle count approvals

In Store UI, when we perform inventory adjustments, user info who did the adjustment is not stored/displayed in store UI nor it is passed in the webhook inventory adjustment subscription. Impact: User will not be able to backtrack who performed in...
almost 2 years ago in Store Engagement 0 Not under consideration

Move summary screens does not have the product details move post cancellation

Replication steps:1) Create a new Adhoc move with one serial and non serial SKUs.2) Complete the Pick for both the SKUs.3) Now the move will be In-Progress .4) Cancel the move using the below API call.<Request HTTPMethod="POST" URL="https://sto...
almost 2 years ago in Store Engagement / Usability 1 Not under consideration

Return Order Reciept in Store

Hi, One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store. For this scenario,once customer drops item to store - we need to receive the return order - record rec...
almost 4 years ago in Store Engagement / Usability 0 Planned for future release