Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

FILTER BY CATEGORY

OMS - Order Management (OnPrem & OMoC)

Showing 174

Order Payment Status to Authorized with payment pending

When using Charge instead of Authorize payment configuration the order payment status is moving to authorized in case async payment process which is waiting for the final success notification from 3rd party. This is allowing the order to get fulfi...
5 months ago in OMS - Order Management (OnPrem & OMoC) 1 Planned for future release

COM: CSR: Order Cancel: View Original Sales Order Detail even when the Order is Cancelled

As a Tapestry CSR, I want all the Sales Order detail to be available even if the Order is in canceled status, in order to have a productive conversation with a customer by having visibility on original sales order information Use Case: When a CSR ...
6 months ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Authenticate OMS users without having to preload the user base

Many clients of OMS do not maintain a user repository system that can send user load to OMS. Users will be present on the client's active directory and will can be authenticated and created in OMS during the authentication.
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Optimized locking of YFS_ORDER_HEADER record , more granular control for changeOrder API.

Customer order can be updated by multiple agents at the same time, most of it can result in changeOrder API calls. This results in row lock contention in YFS_ORDER_Header record by select for update query, ccfrfn4vuhtt0. The ask here is provide mo...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 2 Planned for future release

Better integration between manageOrganizationHierarchy and Calendars

The API for managing organizations allows the caller to specify the receiving, shipping and business calendars, but only by specifying the calendar key. The key is typically a system generated value which is unique to the environment and therefore...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

Add DB2 11.5 support for Sterling Order Management 9.5

End of support for DB2 11.1 is 2022-04-30. We are currently running 9.5 on DB2 11.1.4.6 Advanced Enterprise Server Edition. We would like to upgrade the database to 11.5.6.0 or newer to remain supported.
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Same alternate UOMs to be used across same Item-Ids

Our company uses multiple UOMs for items. There are few alt UOMs which are maintained in an OOB table provided by IBM. When another item is being created with a different UOM in item table but same UOMs in alt table, the item creation failed, stat...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

YPMValidateCouponUE needs to do default coupon validation after the UE is invoked

On Version: IBM Sterling OMS V10Fix Pack: 32 When ValidateCouponUE is enabled, Sterling does not give YPM_RULE_INVALID response if the coupon does not exist. The CouponStatusMsgCode field in the output is blank. Consumer applications need error re...
7 months ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

RTAM - Cannot run RTAM in multi threaded mode

Refer this PMR - https://www.ibm.com/mysupport/s/case/5000z00001FdfZAAAZ/service-to-execute-on-completion-of-work-in-agent-runtime-properties-does-not-work-in-multi-threaded-mode Let me consider a scenario here Total Records - 13000 Max Rec...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Enhance data export process to support cloud storage

As per the current design, the export file is directly written onto the SFTP server also it's possible that incomplete files can be read by the consumer process. because this is implemented on SFTP there is no inherent event that can trigger a con...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Planned for future release