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Store Engagement

Showing 29

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where ...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Allow creation of waves in batch picking

Orders are divided into waves based on attributes like date/sla/type (pick/ship) etc. before batches are created for each wave based on attributes like zone/sku etc.
almost 3 years ago in Store Engagement / Usability 0 Future consideration

UI efficiency improvements for finding partially actioned orders to complete from store (including reprint picklist)

Store users wanting to quickly find a partial order in the system corresponding to a partially packed order on their backroom counter that is missing its picklist, store users finding an item on the backroom table after packing many orders and wan...
about 3 years ago in Store Engagement / Usability 0 Future consideration

Boradcasting a common message to all store users

Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
about 3 years ago in Store Engagement / Usability 0 Future consideration

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 3 years ago in Store Engagement / Usability 0 Future consideration

Sterling Web Store iOS App - Icons Too Small

In Sterling Web Store Engagement Application iOS version , we found one usability issue as the iPod screen is very small. In web store, we have buttons, numbers, and link for store operations (user has to touch). In Ulta, as we are using iPods whe...
about 4 years ago in Store Engagement 0 Future consideration

Support Store engagement on airwatch browser

With enterprise mobile applications, most enterprises are using sophisticated EMM tools to manage device's security policy. VMware airwatch is one such EMM tool. To control the security policy, EMM tools provide their own browser e.g. Airwatch bro...
over 4 years ago in Store Engagement 1 Future consideration

Porduct scan is not allowed by product id for the orders having products with same item id and multiple UOMs. It is applicable on all scans in store application.

We have a Retail customer whose catalog allows multiple items created with same item id but different UOMs (EACH, CASE). When order products are scanned by using item id, it returns two items and error pops out saying multiple items found for ente...
over 4 years ago in Store Engagement 1 Future consideration