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Store Engagement

Showing 75 of 2418

Mandate Inventory Status selection when counting with variance for the new Location/SET

When user is trying to add inventory for the new Bin/Location it is letting to add the inventory without selecting inventory Status in the dropdown , this causing to add the inventory into SIM with inventoryStatus post approving the variance.
about 2 years ago in Store Engagement / Other 0 Not under consideration

Need serial details in the exceptions block when marked as Damaged/shortage during putaway in mashup response

When user selects record shortage during putaway we are unable to see any shortage serial details in the exceptions block of mashup response. store is unable to identify the proper serial based on the selected reason code.
about 2 years ago in Store Engagement / Other 6 Future consideration

Bill of lading (BOL) functionality should be part of Store offering/product

Bill of lading (BOL) is one of the most important documents in the shipping process. To ship any goods, a bill of lading is required and acts as a receipt and a contract. A completed BOL legally shows that the carrier has received the freight as...
over 4 years ago in Store Engagement 0 Future consideration

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
over 4 years ago in Store Engagement / Usability 0 Future consideration

Consolidate Call Center and Store Engagement into a single Customer Engagement Solution

The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
over 5 years ago in Store Engagement / Performance 1 Not under consideration

Store UI Inventory Adjustment Screen should be supporting Additional Configurable Inventory Reason Codes

In our project, there is a requirement to display 40+ inventory reason codes while adjusting inventory in Store UI. These reason codes should be displaying in the drop-down (i.e., the same drop down that OOB uses to display inventory reasons) and ...
over 2 years ago in Store Engagement / Usability 0 Not under consideration

Putback capability for click and collect order cancellations

For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
almost 5 years ago in Store Engagement / Usability 0 Planned for future release

Add support for a callback to a custom login page in Store Engagement to support users that have timed out on their login session

In conjunction with https://watsonsupplychain.ideas.ibm.com/ideas/STORE-I-49, support the ability to have a callback URL in the case where a deeplink is called. It's possible that the deeplink is initiated AFTER a user's store engagement login ses...
over 2 years ago in Store Engagement / Usability 0 Future consideration

Allow page refresh on any page within Store Engagement

If you perform a page refresh via the browser or code, it loads the default Store Engagement page and you lose the view of where you were. It would be useful to allow a page refresh within any page of Store Engagement to reload the current context...
over 2 years ago in Store Engagement / Usability 0 Not under consideration

Allow Pallet Receiving

The application currently supports receiving at the shipment level and container level, only leaving out pallet. The reason is not clear. Receiving should be allowed at all levels.
over 1 year ago in Store Engagement / Usability 1 Not under consideration